Why "AI for tradies" is different to generic AI tools
Generic AI assistants invent prices, make commitments you can't keep, and sound corporate. ContactReplyAI is different: AI is used only to read your customer's message — outbound replies come from templates you reviewed and approved during onboarding. No invented quotes. No promises you didn't authorise.
What works:
- Inbound classification (quote / booking / availability / pricing question / etc.)
- Detail extraction (phone, address, date mentioned, type of job)
- Slot-filling your pricing, service area, hours, FAQs into approved templates
- Per-conversation disclosure that the reply is automated, on first message
- Spam Act-compliant STOP / UNSUBSCRIBE handling, automatically
What it won't do:
- Invent prices or services your business doesn't offer
- Make binding commitments without your authorisation
- Generate novel reply text (replies come from your approved templates only)
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